Pullman Singapore Orchard - Luxury hotel - PULLMAN SINGAPORE ORCHARD'S SUSTAINABILITY MANAGEMENT PLAN AND ENVIRONMENTAL POLICY

Forging a Sustainable Future for Hospitality

At Pullman Singapore Orchard, we believe it’s our role to shape a more sustainable future of travel. Pullman Singapore Orchard is deeply committed to sustainable value creation, and plays an active role in giving back to the planet and the community.

Our commitment covers the following focus areas and we review for continuous improvement on a regular basis as we embark in our sustainability journey.

People & Nature at the Heart of our Sustainability Strategy

People are at the heart of hospitality. We therefore have a key role to play as a responsible employer and industry leader to ensure and reinforce positive values within our sector. We support the respect and well-being of our people, as well as foster diversity, social inclusion and mobility while creating opportunities for people to thrive. When people are empowered with the right tools – be it a first job, a second chance, training to help them grow – we can deepen our sustainable and meaningful impact.

Preserving nature and its resources means resolute commitments and action through a science-based approach that builds on the recommendations of global organizations and experts. As a group, Accor have committed to a achieving Net Zero carbon emissions by 2050 in line with the Paris Agreement and also engaging in absolute reduction of our greenhouse gas emissions. Our approach also builds on a commitment to preserve nature and natural resources in order to contribute to a “Nature Positive” world, acting to preserve and use natural resources more responsibly, continue to anchor our hotels in their local ecosystems, and protect natural ecosystems and biodiversity in alignment with the Kunming-Montreal Agreement of December 2022 to preserve and restore at least 30% of the world’s land, coastal areas and oceans.

Implementing Change Through Three Operational Pillars

Stay: Reinforcing Sustainable Hotel Operations

From construction to daily operations, we are strongly engaged with resolute action to respect the natural limits of our planet and reduce greenhouse gas emissions. Pullman Singapore Orchard is designed with sustainability in mind from the outset, and we transform and optimize our operations – waste management, energy and water consumption, eliminating single-use plastics, promoting a circular economy…, through to integrating the within the ecosystems.

Eat: Embracing a Sustainable Food Chain

Our role in optimizing the management of resources is crucial to control and improve the food cycle “from farm to fork.” We are transforming our supply chain, sourcing food more responsibly to preserve biodiversity and reduce environmental impact, as well as promote fair practices for local producers and farmers and respectful conditions for animals. We are also reinforcing actions to reduce food waste in our kitchens and to provide guests with an increasingly organic, local and seasonal offering, and overall raise guest awareness.

Explore: Promoting the Local Ecosystem and New Ways of Traveling

Pullman Singapore Orchard is deeply rooted in its local ecosystem, community and economy. We strive to actively protect the local environment and cultural heritage in Singapore, as well as create opportunities and meaningful connections with the local community. We are working to design a more sustainable way of traveling, encourage green mobility, and inspire a more conscious exploration and greater awareness for guests in how they too can contribute positively to the destination, its natural environment and local communities.

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Our Sustainability Commitment

At Pullman Singapore Orchard, sustainability is at the heart of our operations. Our efforts are guided by three key pillars: Energy & Water, Waste, and Community — driving meaningful impact for both the environment and society.

Energy & Water

We are committed to reducing our environmental footprint through responsible resource management. Compared to 2024, we have successfully reduced our energy consumption by 8% and water usage by 4%.

Through the implementation of our Clean for Green program, where guests may opt out of daily linen and towel changes, we have not only minimized water and energy usage but also achieved approximately $3,600 in cost savings, reinforcing sustainable practices without compromising guest comfort.

Waste

We actively monitor and manage our waste streams to reduce environmental impact. Over the past year, we collected a total of 481 kg of food waste.

In our efforts to combat food wastage, we partnered with Treatsure, a platform that redistributes surplus food. This collaboration has successfully diverted 142 kg of food from waste last year, while providing value to both consumers and businesses.

Community

We believe in giving back and fostering meaningful connections within our community. In 2025, our team contributed a total of 119 volunteer hours through various initiatives.

These include participation in events such as Run for Hope, as well as organising festive celebrations like Chinese New Year with CareElderly@Circuit and Christmas with FILOs, bringing joy and support to the communities we serve.

Our Path Forward

Sustainability is an ongoing journey at Pullman Singapore Orchard. We remain committed to continuously improving our practices, setting measurable goals, and engaging our Heartists, guests, and partners in creating a more responsible future.

By integrating sustainability into our daily operations and guest experiences, we aim to contribute positively to the environment and the communities we impact.